93pk Privacy Policy

This Privacy Policy ("Policy") the company operating the 93pk.bet platform ("93pk", "We" or "Our") and registered or unregistered users of the platform ("You" or "User") explains how data is collected and used. By using our services, you automatically consent to this policy.

As a trusted partner of Bangladesh's gaming community, 93pk is fully committed to protecting your privacy. We believe data protection is not just a legal obligation — it is an ethical responsibility to our users. At every step, we ensure transparency so you always know exactly what is happening with your information.

What Information We Collect

Various types of information are collected when you register and use 93pk's services. This information falls into three main categories:

Personally Identifiable Information

• Full Name (as per National ID)
• Date of Birth & Age Verification Documents
• Mobile Number & Email Address
• Current Address & District
• National ID / Passport Number (for KYC purposes)
• Selfie or photo (for identity verification)

Financial Information

• Mobile Pay / Nagad / Rocket account number
• Bank account details (where applicable)
• Deposit & Withdrawal Transaction History
• Payment Method Verification Documents

Technical & Behavioral Data

• IP Address & Device Information
• Browser Type & Operating System
• Site Access Times & Session Duration
• Gaming History & Betting Patterns
• Cookies & Tracking Data

How Information Is Collected

93pk collects your information through several methods. It's important that you have a clear understanding of each one:

How Your Information Is Used

93pk uses the information it collects solely for specific, legitimate purposes. Each use case is clearly outlined below:

Service Operations

• Creating and managing your account and ensuring secure login.
• Processing deposits, withdrawals, and bonuses.
• Personalizing and enhancing your gaming experience.
• Providing customer support and resolving complaints.

Security & Compliance

• Prevention of fraud, money laundering, and account hacking.
• Conducting age verification and KYC processes.
• Submitting reports to the licensing authority.
• Monitoring gaming patterns to ensure responsible gaming.

Communication & Marketing

• Sending important transaction-related notifications.
• Notifying you about new promotions and offers (with your consent).
• Security alerts & account updates.

Data Sharing Policy

93pk does not share your personal information with third parties, except in the limited, legitimate circumstances outlined below:

• Payment Processor: Necessary information is shared with Mobile Pay, Nagad, Rocket, and banks to process transactions.
• Identity Verification Provider: During the KYC process, documents are verified through third-party verification agencies.
• Regulatory Authority: Sharing information with government or licensing bodies as required by law.
• Law Enforcement: Mandatory disclosure when required by court order or investigation.
• Technology Partners: Organizations that support platform operations receive limited data under strict confidentiality agreements.

Data Security Measures

93pk uses industry-leading technology and processes to protect your data. Our security layers are outlined below:

• 256-bit SSL/TLS Encryption: Every data transfer on the site takes place through encrypted channels.
• Two-Factor Authentication (2FA): OTP used for additional login security.
• Firewall & Intrusion Detection: Advanced network security to protect our servers.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Encrypted Databases: All stored data is held in encrypted form.
• Restricted Access: Staff can only access the information necessary for their specific role.

Cookies Policy

93pk uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience as a user.

Types of Cookies We Use

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.

Data Retention Period

93pk does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal and regulatory obligations:

• Account Information: For the full duration of the active account and 5 years after closure.
• Transaction Records: A minimum of 5 years for legal requirements.
• KYC Documents: 7 years from the date of verification.
• Communication History: Support chat and email records retained for up to 3 years.
• Technical Logs: Typically between 90 days and 1 year.

Your Rights

As a 93pk user, you have certain important rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restriction of Processing: The right to request that processing of your data be restricted in certain circumstances.
• Right to Portability: The right to receive your information in a structured, portable format.
• Right to Object: The right to opt out of marketing communications.

To exercise these rights support@93pk.bet. We typically respond within 30 days.

Protection of Minors' Data

93pk strictly does not provide services to anyone under 18 and does not knowingly collect their information. Age is verified at registration, and additional documents may be requested in suspicious cases.

If we become aware that information has been collected from a minor, we will delete it immediately and close the associated account. If you suspect this, please contact us right away.

International Data Transfers

While 93pk primarily operates in Bangladesh, some data may be stored on international servers due to our technology infrastructure. Regardless of where data is stored, the same standards set out in this Privacy Policy apply.

• Appropriate safeguards are in place for international data transfers.
• All data is protected with 256-bit encryption regardless of server location.
• Third-party international partners are contractually required to uphold the same privacy standards.

Policy Changes & Updates

93pk may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email.
• A notice will be posted on the site's homepage.
• The "Last Updated" date at the top of the policy will be revised accordingly.

For significant changes, you may be asked to consent to the updated policy. Continued use of the service after any changes will be considered as your acceptance of the new policy.

Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us: